INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What do I need to do to place an Doordash order?

Please send us a message and let us know what you want to order. You can take a screenshot of the product you added to your cart and send it to us. We will arrange for our staff to place the order for you .

Are there any other subject that can be ordered besides Doordash ?

In addition to collaborating with Doordash, we currently have partnerships with projects such as Uber eat. You can contact us and our staff will inform you.

When do I need to pay the fee? And How to pay?

We provide corresponding bills for each transaction, and after you see the bill, you have 10 minutes to pay the fees. If the fee is not paid within the specified time, we will cancel the order. We support payment is PayPal ; Cashapp; Credit card and other payment methods.

What should I do if I haven't received the order?

We will have customer service who will keep track of your order until it is delivered to you.If you have not received your order, please inform our customer service as soon as possible, and we will contact the delivery person and promptly refund you.

How long will I can receive my order?

After providing you with the bill, a delivery person will soon come to the restaurant to pick up your meal and deliver it to you. The overall delivery time is the same as if you did not use our company’s services, depending on your distance from the restaurant. We will deliver to you as soon as possible. This delivery also depends on the efficiency of the delivery personnel.

INFORMATION ABOUT US

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